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🫴🏼 Granting permissions

From event organization to reception, ticket management, and financial matters, this article explains how permissions are granted for each user role.

Before you begin

The ability to assign permissions to users within the platform is essential for event management. Administrators of each business can register their staff on Fourvenues and, through a hierarchy of permissions, determine the actions each user can perform on the platform.

This article details how you can grant permissions to your staff. You will also find a brief guide with descriptions of each permission and its functions.

ℹ️ Who can do this? users with permissions of:

  • Administrators: Can assign permissions at the organisation level.
  • Event Managers: Can assign permissions for specific events.

Step by step

  1. Navigate to:
    Settings > Permissions > Assign permission.

  2. Choose the appropriate role for each user.

🧠 Remember!

🧑🏻‍⚖️ Administrator: users with this role have access to all functionalities. 

🍸 Bar management: (for Fourvenues POS) users with this permission can manage the organisation’s point of sale and start sales at the bars.

 

👩🏻‍💼 Accounting: users with this role can view invoices, the wallet and event expenses, as well as request withdrawals. They can also modify the withdrawal account. 

🎯 Marketing & CRM: users with this role can create and edit campaigns, manage audiences, and configure microsites.

📸 Gallery: users with this role only can upload photos to the business gallery. 

🌐 Sales channel management: users with this role manage staff access to the platform within the business. They can accept/deny collaborations request, grant permissions, organize users into groups, etc..  

🪩 Events management: User with this role can only create event and set prices. However, they can not view reports or manage other users´ sales.

🎟️ List/ticket/reservation management: users with this role can create prices, modify or delete sales made by other users. 

📊 List/ticket/reservation report: users with this role can only view sales data.

🤳🏼 Reception for list/tickets/reservations/staff: these roles are designed for hostesses who will receive clients and staff. Reception is carried out through the Fourvenues Access App. 📈 Capacity control: allows viewing the number of tickets sold. 

To grant permissions for a specific event only, follow these steps:

  1. Go to the Event you want to manage.
  2. Select Set Up Event.
  3. Navigate to Event Permissions.
  4. Assign the desired permissions to the relevant users for this specific event.

This ensures that users only have access to the functionalities they need for that particular event.

👥 If you need more info, feel free to contact us at help@fourvenues.com, letting us know how we can assist you.