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💳  Create a reservation rate in Fourvenues

Learn how to create a reservation rate in Fourvenues: basic steps, price and capacity setup, plus extra options like deposits, full payment, or management fees.

Before you start

ℹ️ Who can do this:
Only users with Admin or Event Management permissions can create rates.


Step by step

  1. Go to Settings > Zones.
    This is where you manage all rates and zones for your events.

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  2. Click Create rate.
    The configuration menu will open.

  3. Set up the main information of the rate:

    • Name

    • Internal description (optional): not shown to customers.

    • Price: cost of the rate.

    • Max people: number of people included.

    • Max extra people: if you want to allow extras, set how many and at what price each. ⚠️ Keep in mind: the maximum number of guests set in the rate should match the maximum capacity of the space. You can check the Zones article to see how to configure spaces properly.

    • Includes and Conditions: e.g. minimum spend, non-refundable, etc.

  4. Configure additional options:

    • 💳 Deposit: define how much the customer must pay upfront when booking.

    • 🧾 Management fees: set the service fees the customer will pay.

    • 💰 Allow full online payment: let customers pay 100% of the reservation online.
      👉 Advantage: lowers the risk of cancellations or no-shows.

    • 💵 Allow cash payment: option for customers to pay directly at the venue.

    • 👥 Allow custom deposits for promoters: let promoters adjust the deposit for each booking.

  5. Save your changes.
    Once created, the rate will be available to assign to one or more zones.


Need help?

👥 Contact us via the PRO chat or write to help@fourvenues.com.