❓ Comissions' Frequently Asked Questions (FAQs)

In this section, we answer the most common questions about the request process, the invoice you need to upload, account validation, and how payments are handled. Check these answers to manage your commissions with ease.

🏦 Why can't I request my commissions?

Your bank account might still be unvalidated. Go to the three-dot menu, add your IBAN, and upload a bank ownership certificate. Once validated by Finance, you’ll be able to submit your request.

🧾 What kind of invoice should I upload?

An invoice issued by you (as a PR) to Fourvenues for the total amount including VAT. It must be in PDF format and contain your fiscal information.

🔄 Can I request multiple commissions at once?

Yes. The system groups all validated commissions and allows you to request them in a single submission.

📤 Where can I check the payment status?

Where can I check the payment status?

📊 How do I see how much I’ve earned in total?

The My Commissions section shows your total sales and commission earned. You can also export everything to Excel for personal tracking.

🧪 Can I simulate a request without actually sending one?

No, but you can view all your data without submitting anything. As long as you don’t upload an invoice or click the blue button, nothing will be processed.

👥 Need Help or Have Questions?
Contact us at help@fourvenues.com for assistance with the registration process or any other inquiries.